FAQs

HardwareSwap started as a Subreddit devoted to the buying, selling, and trading of computer hardware. Over the years it has grown to cover most anything electronic, or involving computer hardware.

Devoted members of the community who volunteer their time to HardwareSwap.

Users can apply to help out through Reddit or Discord.

The community is located on Reddit and Discord.

Through Reddit or Discord, depending on which was used to create your HardwareSwap account.

The only payment option allowed is PayPal Goods and Services.

Payment information is managed on your PayPal Account through PayPal.com.

The only PayPal addresses saved are those reported as being used during a scam. Addresses are not shared with anybody outside of Staff, and we do not store or see any of your account or payment information.

This is dependent on the seller of the item in question.

HardwareSwap asks that sellers ship within 5 business days. Communication with the buyer is important if there is a reason for delay.

All shipping is required to offer tracking. Tracking is provided by the seller and can be tracked on the courier website.

The only service provided by HardwareSwap is a community for buyers and sellers to find each other.

Any items listed for sale must be complete and ready to ship. Services offering custom built items are not allowed.

HardwareSwap offers no warranties or guarantees of any items sold on the platform. PayPal offers Buyer and Seller protection which can be used if needed.

HardwareSwap uses OAuth when logging in which uses the platform you are using to encrypt and protect your personal information. The data that is stored through our servers is protected by encryption.

Yes, cookies may be used to simplify the login process, or for keeping track of what links have been visited.

When using PayPal, your information is secured through PayPal's website. We require that any transactions happen privately on Reddit or Discord. Never provide your PayPal Email to users in public.

HardwareSwap does not offer a return or exchange policy. If the item arrives as described and returns are at the discretion of the seller. Items that arrive not as described are expected to be accepted for return.

Reach out to the seller of the item explaining the cause for the return. If the seller accepts the return you will need to initiate a return on PayPal. If the seller does not communicate or work with you, please reach out to the staff of HardwareSwap and initiate a dispute on PayPal.

The buyer is expected to return any products in the same shape they were received in, with all accessories, boxes, and paperwork that was received with it.

Reach out to us through the Contact Us page, or through Discord.

HardwareSwap should work without issue on Chrome, Edge, and Firefox.

There is not a maintenance schedule in place. Disruptions with Reddit and Discord may cause site issues.

You can find the Terms and Conditions for HardwareSwap on our Terms of Use page.

You can find the rules for HardwareSwap on our Rules page.

We have a light, dark, and OLED theme to help with vision impairment, or for personal preference.

Any suggestions or feedback can be submitted through the Contact Us page, or through Discord

Yes, as long as they are complete and ready to ship. Standard rules must be followed like any other item.

Subscribe to us on Reddit or join us on Discord. We do not currently have a Twitter, Facebook, or any other social media account.

The community and discussion board is located on Discord in the HardwareSwap Discord Server.